The employer works within the Education sector. GME Business Operations
Support the development and execution of the strategic plan of the GME Office, optimizing the use of educational and financial resources to meet the vision and mission of UI Graduate Medical Education.
Oversee the functions in the GME office, which include processing appointments for 850+ residents/fellows; medical license applications; visas for foreign medical grads; affiliate billing; resident database management; budget planning; and accreditation activity, including site visits, reporting, surveys, and committee facilitation. Includes the supervision of 6-8 staff.
Participate in periodic reviews with the GME and Hospital/College leadership to address key areas for improvement of the learning environment, stipends and required benefits.
Direct operations of the GME Office as an oversight body of UI Health's 100+ accredited and non-accredited residency and fellowship training programs; includes assuring the financial/funding support of the program.
Direct and coordinate the annual UIC GME Orientation for new residents and fellows, which provides an introduction to the mission, values and organization of the academic medical center and health care system, along with ACGME required learning.
Triage and ensure appropriate resolution of anonymous and confidential complaints/suggestions received via the GME Hotline or through other reporting mechanisms. Ensure appropriate parties are informed of feedback and subsequent institutional/program action is taken.
Administer institutional surveys on behalf of the GME Office and in accordance with ACGME requirements. May include revising and updating survey content, data collection, interpretation, engagement of and action planning with key stakeholders, and communication of results and institutional responses.
Oversee GME Office communications, website, and social media strategy to foster communication with and involvement of house-staff in the decisions and actions of UIH and GME administration.
Advise on conflicts of interest involving residents and fellows, and monitor program and trainee compliance with UI Conflicts of Interest Policy, State Ethics Law, LMS training, etc.
Understand the implications of state and federal policies for GME and work with the administration to make changes necessary to assure compliance.
Serve as a member of the Graduate Medical Education Committee (GMEC) and other committees as appointed.
Actively participate in annual program allocation expansion/change request process, identifying FTEs per residency program, along with funding source.
Monitor and coordinate financial management information for residency/fellowship support with the Associate Hospital Director and the UI Hospital Finance Department. Includes coordination with the
UIC College of Medicine Medical Education Departments.
Work with external affiliates at participating hospitals regarding institutional and department allocations; affiliation agreements; and appropriate financial support for all trainees at all training sites.
With the Billing Manager, ensure the provision of timely and complete information related to resident and fellow rotations to UI Hospital Finance, allowing for the appropriate review and submission of the
Medicare cost report.
Perform other related duties and participate in special projects as assigned.
A minimum of a Bachelor's Degree required; Masters Degree in Business or Hospital Administration preferred.
A minimum of five years experience in Graduate Medical Education.
TAGME certification preferred.
Knowledge of academic medical centers, graduate medical education, accreditation, HR, and Finance.
Excellent interpersonal skills in order to establish and maintain professional relationships with the Medical Staff, Administrative Staff, and with peers in similar positions at other hospitals.
Ability to organize and manage complex projects and procedures simultaneously.
Ability to implement new programs and procedures.
Ability to interpret policies and procedures and apply standards consistently.
Ability to work independently, exercise good judgment, and to motivate others.
Strong analytical ability and skills with problem solving techniques.
Strong mathematical ability adequate for preparing reports.
Ability to effectively communicate in an oral and written manner.
Associated topics: administrative officer, assist, assistant, chief operations officer, front desk, front office, food, operational assistant, operations director, records management
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.